![]() The company was originally funded by individual investors, described by Marco as "friends and family". It began doing so in 2013, via user payments for Viber Out voice calling and the Viber graphical messaging "sticker market". ![]() In its first two years of availability, Viber did not generate revenues. Marco commented that Viber allows instant calling and synchronization with contacts because the ID is the user's cell number. Sani Maroli and Ofer Smocha soon joined the company as well. ![]() The company was run from Israel, and was registered in Cyprus. Marco and Magazinnik are also co-founders of the P2P media and file-sharing client iMesh. Viber Media was founded in Tel Aviv, Israel, in 2010 by Talmon Marco and Igor Magazinnik, who are friends from the Israel Defense Forces where they were chief information officers. It is based in Cyprus with offices in London, Manila, Moscow, Paris, San Francisco, Singapore, and Tokyo. Since 2017, its corporate name has been Rakuten Viber. The software was developed in 2010 by Cyprus-based Viber Media, which was bought by Rakuten in 2014. As of 2018, there are over a billion registered users on the network. In addition to instant messaging it allows users to exchange media such as images and video records, and also provides a paid international landline and mobile calling service called Viber Out. Users are registered and identified through a cellular telephone number, although the service is accessible on desktop platforms without needing mobile connectivity. Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS and Linux platforms. Please contact your LivePerson account manager.Cross platform VoIP instant messaging software applicationġ5.9.0.5 / 20 August 2021 21 months ago ( 20 August 2021)ġ5.9.0 / 19 August 2021 21 months ago ( 19 August 2021)ġ5.9.0 / 17 August 2021 21 months ago ( 17 August 2021)ġ3.3.1.22 / 7 July 2021 22 months ago ( 7 July 2021)Ĭ/ C++/ Python (desktop, using SIP and Qt frameworks), Objective-C (iOS), Java (Android) For more details on this, visit the following link: Chatbot Commercial Model. Viber bots are subject to the commercial model. The optional "text" attribute can be used to add a predefined text that the consumer can send to start the conversation. Please note that spaces are not supported. The optional context attribute will be forwarded to the Conversational Cloud as CustomerType Engagement Attribute and can be used for routing purposes. URI refers to the Bot URI that can be found in the Viber Console. To promote a channel, a brand can also link to the channel from a website by using a Viber deep link in the following format: Consumers can find official channels by searching for them in the Viber app. Post Conversation Survey - Gather feedback from consumers and measure their success across all messaging channels with the Post Conversation Survey.Ĭonsumers can start conversations after following a brand on Viber and sending the first message.Auto messages - Automatic messages are messages that are presented automatically in the Engagement Window during a conversation to provide contextual information to consumers about the status of the conversation.Secure forms - Secure forms allow brands to perform identification and authorization, safely share PII information to generate leads or perform a registration process during a conversation in a PCI-compliant environment.to allow them to interactively browse through a list of products. Rich Cards and Carousels - Brands can build rich experiences by sending Cards or Carousels to the consumer, e.g. ![]() Quick replies - Quick replies are presented as a custom keyboard on the Viber app and allow consumers to quickly select a predefined answer.The welcome message can contain a custom keyboard and will be shown as part of the conversation once the consumer sends a message. ![]()
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